FAQ
Short answers to the questions we are asked most.
Content reviewed September 26, 2026
- Does ERP Preflight connect to my SAP system?
- No direct system connection is needed. You upload exports (Excel, CSV, XML, JSON, ABAP sources, ZIP archives) that you create in SAP; the analysis works on those files. Optionally, the outbound-only local agent scans approved directories and probes SAP endpoints inside your network.
- Are the findings produced by AI?
- No. Findings come from deterministic rules with line-level evidence. Where AI helps with explanations, the confidence of that content is capped at INFERRED and marked as such.
- Why can I not start an analysis?
- Analyses, report exports and API keys require a verified e-mail address. Open the verification link we sent after sign-up, or request a new one from the banner.
- Which file does an engine need?
- Each engine documents its input contract — accepted formats and required content. See the file formats page in this documentation.
- Can other customers see my data?
- No. Every tenant table is protected by row-level security, files are stored under per-organization paths and download links expire after at most 15 minutes. The free tools only read global SAP knowledge.
- Where does the Clean Core release information come from?
- From the official SAP Cloudification Repository, synchronised into immutable knowledge snapshots. Every public page and tool shows the snapshot and the date the data was last retrieved.